Join Our Team as aPatient Care Coordinator
Become the Hub of Patient Care at River Bluff Dental
Shape SeamlessDental Experiences
Patient Care Coordinators at River Bluff Dental are the cornerstone of every patient’s journey. You’ll be the friendly, knowledgeable voice that welcomes new families, the navigator who clarifies treatment options, and the advocate who ensures no detail is overlooked. If you thrive on organizing complex information, simplifying insurance details, and turning potential stress into confidence, this is the role for you.
Who We're Looking For
Empathetic. Detail-Oriented. Insurance-Savvy.
Our ideal Patient Care Coordinator brings a blend of compassion and precision. You understand how to translate complex insurance jargon into clear guidance, and you find satisfaction in helping patients navigate their care.
This position is perfect for someone who:
- Has strong customer service skills and a genuinely upbeat personality
- Feels confident managing a busy schedule and communicating with both patients and providers
- Is organized, reliable, and comfortable with multitasking
- Understands the basics of dental insurance and treatment plans, or is eager to learn
- Takes pride in making every patient feel seen, heard, and appreciated
- Can collaborate with dentists, hygienists, and front desk for coordinated care
- Will uphold HIPAA and safeguard patient privacy at all times
This is not just a desk job, it’s a relationship-building role central to our practice.
What You'll Do
Coordinate Care, Guide Patients, and Keep Operations Smooth.
In this pivotal role, you will bridge patients and clinical teams by:
- Answer incoming calls, emails, and texts with professionalism and warmth
- Greeting patients, confirming appointments, and setting a welcoming tone
- Verifying benefits, preparing cost estimates, and discussing payment plans
- Scheduling treatment phases and optimizing chair time for efficiency
- Sending reminders, managing recalls, and following up on care progress
- Tracking referrals, follow-ups, and post-treatment inquiries
- Liaising with billing and clinical staff to resolve patient questions
- Assist with insurance coordination and treatment plan presentations
- Support a smooth front-office flow alongside a supportive team
What’s It Like Working Here?
Imagine a dental office where patients genuinely enjoy their visits. Where teammates have your back. Where ideas are welcomed and growth is encouraged. That’s what life is like at River Bluff Dental.
4-Day Work Week
We run a consistent, efficient 4-day schedule that values your time and energy, so you can enjoy a full, balanced life outside of work.
Positive Team, Great Patients
Work in a kind, drama-free environment with teammates who uplift each other and patients who genuinely appreciate your care.
Modern Technology
From CEREC to CBCT to iTero, our advanced tech stack gives you the tools you need to work smarter, faster, and more confidently.
Unlimited CE Opportunities
We actively support your clinical growth through mentorship, CE stipends, and real-time training you can use right away.
A Voice That’s Heard
Here, your input matters. We listen, share openly, and create space for everyone to shape how we work and grow together.
Organized, Predictable Days
Solid systems and steady patient flow keep things running smoothly. No chaos, no overbooking, and no surprises at closing time.
Ready to Apply?
If you excel at dental insurance, patient communication, and care coordination, we’d love to meet you.